For us, it’s all about the people so we’ll let the team do the talking — click on them to find out more…

Paul Gosnell

Paul Gosnell

Head of Digital

Helping a business grow and realise its potential is a wonderful thing. As the head of digital at the Line, I'm lucky enough to get involved from the word go, understanding expectations and making recommendations.

I focus heavily on the user experience, defining the customer relationship and journey, with the most simple goal in mind — a website that delivers results.

Joined 2011

Tiffany Metters

Tiffany Metters

Production Manager (on maternity leave)

I've been a key member of the agency team for a long time, managing the studio workload, ensuring quality control and keeping the creative team busy.

I'm on maternity leave at the moment and, in my absence, have passed the responsibilities over to Sally. I'm sure I'll be back in no time though — I'll just miss everyone too much!

Joined 2003

Georgia Brookes

Georgia Brookes

Creative

As a creative part of the studio team, I get to work on all kinds of exciting accounts. Whether it's a one-shot ad or a lengthy piece of literature, I approach all my projects with passion and try to inject as much fun into my work as possible.

My energy and enthusiasm is what drives my creativity and, I hope, gives my designs a slightly quirky edge ;)

Joined 2009

Steve Harris

Steve Harris

Copywriter

Despite being a brand new addition to the office, I've worked on a handful of different campaigns with the Line team in the past and love the challenge of a new brief.

I firmly believe that no picture is worth a thousand (well-written) words, and pride myself on creating engaging, snappy content for our campaigns and agency communications.

Joined 2013

Paul Kirk

Paul Kirk

Digital Project Manager

I'm passionate about all things online — web design, UX, analytics, PPC, SEO and a host of other trendy terms you may or may not be aware of.

You can be confident we have that knowledge and understand how it relates to your business. We'll work with you to build a site that exceeds expectations and makes a real difference.

Joined 1995

Anna Wotton

Anna Wotton

Account Executive

I'm the newest addition to the team at the Line but already feel like part of the family. There's so much to learn so quickly but I relish the challenge!

I get to work across most of our accounts, offering support to everyone within client services and allowing us to prioritise our workload. My day-to-day is incredibly varied so I strive to be as dynamic as possible.

Joined 2013

Emma Withers

Emma Withers

Senior Creative

As a leading creative within the studio team, I've developed and shaped the brands and products of some of our longest-standing clients. Like most folks here though, I started in a junior role and have honed my skills over time.

I'm sure I'm viewed as the organised one in the studio but in reality, it's our complementary skill sets that produce the best results — everything is a team effort here at the Line.

Joined 2003

Holly Snelling

Holly Snelling

Senior Account Manager

I'm a newbie at the Line but with experience at one of London's famous agencies, I like to think I've hit the ground running and bring a unique understanding to the client services team.

Whether it's a full-scale integrated campaign or a one-off piece of direct mail, I pride myself on efficient project management without losing sight of the bigger picture.

Joined 2013

Sam Ward

Sam Ward

Senior Digital Account Manager

I manage the accounts for all of our digital projects and work alongside my colleagues in client services when delivering integrated campaigns.

A good website is more than just an online presence — it's a big investment for any company and needs to show returns. Providing these measurable results to my clients is what I love most about my job.

Joined 2012

Steve Turton

Steve Turton

Creative Director/Founder

When I first opened the doors to the agency back in 1988, I never imagined it would become the success it is today. A lot has changed since but the fact remains — smart ideas that work are timeless.

We’ve been lucky enough to work with all kinds of amazing clients on some truly inspiring projects and I’m very proud of the work we’ve produced.

I'm prouder still of my highly skilled and enthusiastic team — talented people producing great work. Here’s to another 25 years!

Joined 1998

Sally Hubble

Sally Hubble

Production Manager

As production manager, it's my responsibility to make sure the studio runs like a well-oiled machine, with workload distributed evenly and deadlines always met.

With such a hard-working and energetic team, this is not as much of a challenge as it could be — the studio has a constant buzz of drive and good vibes, something we all try hard to maintain, no matter how busy we may be.

Joined 2013

Mel Hockley

Mel Hockley

Account Manager

I'm an experienced account manager who's always pleasantly surprised by a new challenge to get my teeth into. Your project is in safe hands.

I love the buzz of working as part of the Line's client services team. I get to work with a variety of clients, looking after their every need — from product launches and advertising campaigns to regular newsletters and corporate literature.

Joined 2010

Robyn Williams

Robyn Williams

Account Executive

I help Claire with the day-to-day running of the agency's busiest account — we're like some kind of dynamic duo :)

Tight deadlines and legal compliance are my best friends, and my role is all about consistency and communication. It's always go-go-go and right first time isn't just ideal, it's a necessity!

Joined 2012

Claire Broadwater

Claire Broadwater

Account Manager

I head up the team dedicated to our busiest client. With so many projects on the go at once, I sometimes wonder how we get it all done!

Meeting the demands of one of the UK's leading supermarket chains has made us experts in food packaging, achieving that all-important speed without compromising on quality or consistency.

Joined 2009

Matt Twinn

Matt Twinn

Creative

I'm fortunate enough to work across most of the agency's clients, allowing me to approach each project objectively whilst practising a wide range of disciplines.

Regardless of what I'm working on today, I'm here to ensure our high standards are met, working with the rest of the studio team to smash client expectations and deliver the most stunning work possible.

Joined 2007

Al Harnden

Al Harnden

Senior Creative

As the go-to guy for branding in the studio, I've had the opportunity to create visual identities and brand guidelines for some of our most challenging briefs.

I'm part of the creative team and get involved in all kinds of projects but my real passion is building a brand from scratch — getting involved from day one to give our clients the look and feel they need to stand out.

Joined 2007

Esther Lemmens

Esther Lemmens

Creative

I've been a regular here at the agency for a number of years, working within the studio team and contributing to a whole bunch of different projects.

These days, I'm the dedicated artworker for our busiest client and have become quite an expert in multilingual food packaging. Speaking a number of languages has certainly come in handy!

Joined 2006

Lewis Snitch

Lewis Snitch

Creative

Illustration is what makes me tick and I'm never happier than when confronted with a blank piece of paper and some pencils.

I could doodle all day, but between my scribbles I also have a keen eye for artwork and get involved with loads of projects as part of the studio team — from presentations and packaging to literature and logos.

Joined 2006

Ruth Church

Ruth Church

Proofreader/Print Buyer

Fussy and critical are just two choice words from my job description — I'm the Line's proofreader and love consistency!

As the eyes of the agency, I give that extra assurance, objectivity and layer of quality control to all our projects. I also buy all the print for the company, sourcing the very best quality and most competitive price for our clients.

Joined 2009

The Line is a design, marketing and digital agency with 25 years' experience.

We're a passionate and ambitious team of strategic marketing and creative experts, offering everything you would expect from a full-service marketing agency.

We're commercially biased and deliver smart ideas that get results — it's why our clients love us and stay with us.

If you want to know more, just get in touch or pop into our office in the centre of Norwich — we guarantee a warm welcome and good coffee!